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Q: May I pickup my order?

A: Yes, when selecting shipping you may choose “Pick Up”. Please text 678-899-2091 ensure that my availability warrants pick up for your desired date from our nail salon.

Domestic Shipping:

The default shipping method is Ground. When shipping within the US, your order will arrive within these delivery estimates (7 to 10 business days) based on your location.

International Shipping:

We can ship our products throughout the world using air and ocean transportation services. We evaluate international orders from all new customers to determine whether we can accept them.

International Shipping (Custom, Duties, and Taxes):

When ordering from No Broken Nails, you're responsible for assuring the product can be lawfully imported to the destination. The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; No Broken Nails has no control over these charges, nor can No Broken Nails predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Virtual Class:

Q:Am I required to add shipping if I am not ordering the kit? 

A:No, select "pickup" when checking out because the course is emailed immediately.

Q:How long does it take to ship kit orders?

A:Kits will ship 7-10 business days after purchase.

Q: What is required for certification?

A:Students must show a full understanding of smooth application and all taught shapes (square, coffin, stiletto, and almond). In the event you need assistance, we will guide you until you understand. 

Q:Is our certification a nail license? Can it be used for the state board?

A: Each state requires you to obtain a certain amount of credit hours so no, we cannot license you. This course is to help students master acrylic nails while or before enrolling in nail school. This is why our kit is required for those who are seeking certification for validation purposes. We will not certify you if you do not show an understanding that exemplifies an understanding of acrylic nails and is  marketable which will help you make money along your journey . Our certification helps you to obtain an apprenticeship or begin freelance work(working from home, traveling or in a private salon). 

 

Group Class:

Q:Is shipping required for group class deposits?

A:No, all kits will be provided the day of the class. Please select "pickup" when checking out.

Q:Does the deposit go toward the remaining balance?

A:Yes.

Q:Is a kit and certificate included with group courses:

A:Yes.

Contact Us:

Email:

nobrokennailsupply@gmail.com

Customer Service:

(678)899-2091

Customer Service Hours:

  • Monday-Friday 9AM-6PM

  • Sunday 12PM-5PM

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